The Restaurant Managers’ and Waiters’ Guide Book: How to be a Great Server, Handle Difficult Customers, Earn Big Tips & Keep Your Sanity!
Have you noticed that ordinary human beings often turn into extremely impolite and rude characters once they step inside a restaurant?
They can become extraordinarily messy, demanding, cheap – don’t want to tip, and yes, they can even become very creative, wanting to substitute everything on the menu! Does this sound familiar?
We feel your pain! With thousands of hours and decades of experience in the food service industry we know how it goes, so we created this guide to share the secrets for making your customers’ experience positive while helping you earn big tips and keeping your sanity.
• How to handle difficult customer more easily
• The importance of teamwork with staff members and how to encourage this
• How to make customers feel at ease and special
• Ways to stay upbeat, optimistic, and motivated
• Seven of the most challenging customer types and how to successfully and
List Price: $ 14.95
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This book is designed for the next generation of road warrior: The Millennial. Business travel is different from personal travel. Your time is not your own. Your company wants you to travel quickly and always be productive, even though you fight rush hour traffic to the airport, stand in long security lines, eat crazy late dinners and are forced to figure out a plan B when your booked hotel is sold out. With the right planning and understanding of on the road encounters, a business trip can be as easy and fun as it is successful. Enjoy dozens of real life travel stories told from the perspective of fellow road warriors, plus a woman’s perspective on travel challenges. Take a few lessons from seasoned travelers and don’t make the typical rookie mistakes made by your peers. Michael Puldy, a seasoned business traveler, leverages his three decades of business travel, covering close to 3 million air miles, to provide an informative view on the mechanics of traveling for work.
List Price: $ 8.99
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